Privacy Policy

At www.kiwiki-services.org, your privacy is of utmost importance. This Privacy Policy outlines our practices for collecting, using, and protecting your data when you visit our website or use our services. By using our website, you agree to the terms outlined here.

Definitions

To clarify key terms in this policy:

Account: A unique user profile to access our services.
Business: Refers to our legal identity under applicable data protection laws, setting data purposes and processes.
Company: References “We,” “Us,” or “Our” throughout this document, meaning www.kiwiki-services.org.
Data Controller: The Company, which controls data processing as per GDPR standards.
Device: Any tool used to access our services, such as a computer, mobile phone, or tablet.
Service Provider: Third-party entities processing data on behalf of www.kiwiki-services.org for service improvement and management.

Information We Collect

We collect data to provide quality services and support:

Contact Information: Includes name, email (support@kiwiki-services.org), phone, and address for communication and service registration.
Service Usage Details: Data on preferences and goals for personalized service experiences.
Payment Information: Processed by secure, trusted payment processors, used solely to complete transactions.
Technical Data: IP address, device type, browser type, and other details for website functionality and security.
Usage Data: Collected automatically, covering pages visited, session duration, and interactions on our website.
Geolocation Data: Collected with consent, for optimizing services and user experience.
Communications Data: Logs of email exchanges and chat interactions for quality assurance and support.

Private Content and Copyright

Our website contains private images that are copyrighted. These images are not shareable or reproducible by any means without our formal written consent. Unauthorized use, reproduction, or distribution of these images will be subject to legal action under the applicable provisions of the Penal Act. Violators will be charged in the course of law for any infringements.

Tracking Technologies and Cookies

Our site uses cookies to improve user experience, remember preferences, and analyze site use. Types of cookies include:

Session Cookies: Temporary cookies for login and site use, deleted after each session.
Persistent Cookies: Remain longer, remembering choices and supporting site functionality.
Third-Party Cookies: Used by service providers for analytics, advertising, and personalized content.

You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.

How We Use Your Information

We use your data for:

Providing, managing, and personalizing our services
Processing payments securely
Offering customer support and responding to inquiries
Communicating updates, offers, and changes in schedules
Ensuring site security, fraud prevention, and compliance with legal obligations
Conducting surveys and user feedback sessions to improve services
Delivering personalized advertising and promotional content

Data Sharing and Third-Party Access

We do not sell your personal data. However, to enhance our services, we may share data with:

Hosting Providers: For secure website and database hosting
Payment Processors: To handle secure transactions without storing payment data directly
Analytics Providers: To improve site content and functionality, based on anonymous usage patterns
Marketing Partners: For targeted promotional campaigns with explicit consent from users

Non-Refundable Policy

All payments made for services are non-refundable once the service has commenced. In special circumstances, exceptions may be granted solely at the Company’s discretion, as outlined in our terms of service.

Data Retention and Security

We retain personal data only as needed to provide our services and comply with legal obligations. Robust security measures are in place to protect against unauthorized access, data alteration, and misuse. Security measures include:

Encryption: Data is encrypted both in transit and at rest.
Access Controls: Restricted access to personal data for authorized personnel only.
Monitoring: Continuous monitoring of systems for potential breaches.

While no system is fully secure, we continuously work to protect your information.

Your Rights

You have the following rights concerning your data:

Access: Request a copy of your personal information.
Correction: Correct any inaccurate or outdated information.
Deletion: Request deletion of your data, subject to applicable legal restrictions.
Restriction: Request limited processing under certain conditions.
Data Portability: Request a copy of your data in a machine-readable format.
Withdrawal of Consent: Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us through the provided email address below.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be posted on our website, with the “Last Updated” date revised accordingly. Continuing to use our services constitutes acceptance of these updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at support@kiwiki-services.org.

Last Updated: 26.08.2024